At Get Gadgets Hub, we strive to ensure that you are completely satisfied with your purchase. If there are any issues with your product, we have a straightforward process for returns and refunds. Please read the following policy carefully.

1. Return Policy

  • Return Window: Returns are accepted within 7 days of receiving the product, only if the product is defective or damaged.
  • Condition for Returns: The product must be unused, in its original packaging, and include all accessories, manuals, and documentation. Products with physical damage, tampering, or signs of use will not be accepted for return.
  • Return Process: To initiate a return, please contact our customer support team at getgadgetshub@gmail.com or +91 8988150068. Provide your order number, details of the product, and pictures of the defect or damage. Once your return request is approved, we will guide you through the return process.
  • Shipping Costs: In case of a defective product, Get Gadgets Hub will bear the return shipping cost. If the product is not defective, the return shipping cost will be borne by the customer.

2. Refund Policy

  • Refund Window: Refunds will be credited within 7 days after the returned product is received and inspected.
  • Refund Method: Refunds will be issued to the original payment method used for the purchase. If the payment was made via credit card or online payment gateways, the refund will be credited back to the same account.
  • Partial Refunds: If the product shows signs of use, damage, or tampering, we reserve the right to issue a partial refund or deny the refund request altogether.

3. Non-Returnable Items

The following items are non-returnable and non-refundable:

  • Products that have been used or opened.
  • Items that are not defective or damaged.
  • Products sold under promotional discounts or special offers.

4. Damaged or Defective Items

  • If your product arrives damaged or defective, please contact us immediately with photos of the issue. We will either replace the product or offer a full refund, depending on availability.
  • If a replacement is requested and the item is out of stock, we will issue a full refund.

All the Approved exchange and replacement will be completed with in 15 business working days.

5. How to Contact Us for Returns/Refunds

For any issues related to returns and refunds, please contact our customer support team:

  • Email: getgadgetshub@gmail.com
  • Phone: +91 8988150068
  • Store Location: SK Infotech, VILL. BHANWAR, PO MALOH, TEH SUNDER NAGAR, DISTT. MANDI, HP – 174401